How to delete your Mobikwik account following the big data leak?

How to delete Mobikwik account
How to delete Mobikwik account

Recently, one of the Indian-based digital payment platforms, Mobikwik went through a massive data leak. The news flashed soon after the popular Acer ransomware attack. According to many reports, sensitive information about 3.5 million Mobikwik users leaked. The leaked info was connected to the dark web. Experts are now calling it the largest “KYC data leak in history.”

How was the breach discovered?

Well, the breach was detected back in February by a researcher named Rajshekhar Rajaharia. Mobikwik was quick enough to deny it.

“11 Crore Indian Cardholder’s Cards Data Including personal details & KYC soft copy (PAN, Aadhar, etc) allegedly leaked from a company’s Server in India. 6 TB KYC Data and 350GB compressed MySQL dump,”  

Rajshekhar Rajaharia

The news was being circulated with an authenticated screenshot where users found their secured information wandering on the dark web. Reports state that the leaker created a portal where 8.2TB worth of user data was pushed through on the dark web. On the portal, one can access and gather information about any Mobikwik user via their email or just the phone number. The sensitive data includes Aadhar Card data, passwords, GPS location, IP address and so on.

Source: Twitter


How to delete a Mobikwik account?

If you are a Mobikwik user, change the account password immediately to secure it. Another option is to delete it before someone misuses the collected bank details. Here is how to delete a Mobikwik account? 

Method 1

Step 1: Open the app or the website. Go to the help section.

Step 2: Once the Help page opens, click on the My accounts & KYC option.

Step 3: From the page, click on the “Account Deactivation.”

Step 4: Lastly, write a short message requesting to deactivate your Mobikwik account. 

Wait for the support team to confirm your request. Once you get the confirmation message, the account will be deleted permanently. 

Method 2 

Step 1: Open the email id which is registered with your Mobikwik account. 

Step 2: Write an email mentioning that you want to delete your account. 

Step 3: send the email to Wait for their confirmation. 

Once you get the confirmation, your Mobikwik account will be deleted permanently. Ask the support team to delete all the data from their platform to ensure a hundred per cent guarantee. 

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